Creating a customer service is meant for only big business
“False and I say it again False .customer service is not meant for big
businesses alone. Your business also needs customer service no matter its size.
I wouldn’t want to start writing the benefit of customer service in this article(it will take more time to
read ).You can create a customer service for your business at a very cheap
price and convenient way :did I hear you say how ?
Social media it is, all you need is a facebook and/or
twitter account
FACEBOOK CUSTOMER SERVICE
To create a customer a customer service on facebook all you
need is to host a facebook chat for your business. Let facebook fans know when you will be
available: daily, weekly (I won’t support monthly)
TWITTER CHAT
Twitter chat is one of the easiest ways to run a customer
service. So easy (just like ABC).Create an hashtag (#) and invite customers to
post their question using the hashtag (#) .what do you gain: everybody your response to post your business becomes
more customer friendly and holla! You get more customers (your competitor
possibly might not be on social media and you are).
So next time you hear someone saying customer service is expensive:
tell them to get a facebook /twitter page for their business.
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